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Top 5 Features of VoIP Phone System in 2020

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We have entered in 2020 with a bang, and there are many exciting new features in VoIP software tools. Most top VoIP phone system providers such as CallHippo provide corporate communication offerings that are customized and have a wide array of sophisticated features.

Here are some of the top 5 features of virtual phone systems in 2020:

Call Transfer:
A customer is a king in today’s competitive market, and this means that organizations need to up their communication game to stay connected with their esteemed clients.

Video Call Conference:
Organizations need employees to communicate with partners, clients, customers and stakeholders who may be scattered in different geographic locations.

Call Queuing:
One of the most novel new features in the VoIP Phone system, call queuing system is very popular amongst organizations with a large customer base.

Interactive Voice Response:
Most cloud-based phone system providers include interactive voice response as a premium facility in their virtual phone system platforms.

Call Barging:
A common facility that is now provided by most top cloud-based phone system service providers call barging allows a third party to overhear conversations and enter a two-way call if required
 

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