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CPaaS is short for the Communications Platform as a Service. It is a cloud-based platform that allows developers to combine real-time communication features to their application without having to build interfaces or backend infrastructure. A CPaaS service provider will give support and product...

Cloud telephony needs no introduction. It has firmed its feet in the world of telephony and showed the world that enjoying hassle-free, cost-effective, and customer-centric communication is possible. This is why almost half of the businesses have already migrated to the cloud-based office phone...

Marketing is the way to bring your business into the public’s eye. The more effective marketing would be, the higher will be the marketing significance of your business. Now, when we talk about marketing, two things get into our minds. One is inbound marketing, and the other is outbound...

Ten years down the lane and outsourcing has come a long way. Earlier the thought of sourcing your work to a third-party organization would scare you off. But with digitization in place, outsourcing seems to be the new normal. Nearly every activity within an organization can be allocated to a...

VoIP stands for Voice Over Internet Protocol. A stable internet connection can get phone services delivered over the internet connection instead of from the local telephone company. Analog phone signals converted into digital signals are being transmitted over the medium of the internet. It can...

1. CallHippo: One of the leading VoIP phone system service providers, 5000+ companies all over the world use CallHIppo. It has a number of novel features, cost-effective pricing plans, and a user-friendly interface. CallHippo customizes VoIP phone solutions that drive productivity, empower...

Traditional Phone Lines Apparently, this is one of the best and the widely used form of communication used by the majority of business leaders. Having a phone jack connected with the wall and the other end to the landline phones. The connection is routed via the telephone exchange department...

Contact Center software is an intelligent communication path for companies to connect with customers the software routes customer inquiries- phone calls, emails, texts, social posts - to the appropriate resource.

A business phone system is one where various phones are interconnected for business use that has features like call transferring, conference calling, call handling, call metering and accounting, private and shared message box, and many more. A business phone system can either be simply having a...

What is a VoIP? VoIP stands for voice over internet protocol. It is an office phone system that uses your internet connection to make calls. It offers flexibility and an array of communication features to you. How does an office phone system work for your customers? Customers want a seamless...

The advent of virtual phone systems has led to a disruption in the telecommunications sector. The emergence of new technologies such as office phone numbers has started a positive revolution and brings about tons of benefits for organizations of all sizes – small start-ups, medium enterprises...

Sales are the lifeblood for any business organization. Developing a tactical sales strategy is the key to success in the current cutthroat competitive corporate landscape. If you don’t plan well ahead of time to optimize your sales management, chances are high that your business will lose out...

What is Unified Communication? Unified Communication refers to a single platform that integrates all of the communication channels and keeps it in one place. Thus, organizations need not use different tools to suffice their communication needs. They only require a unified communication system...

What is CPaaS? CPaaS stands for the Communications Platform as a Service. A CPaaS is a cloud-based platform that enables developers to add real-time communications features to their own applications without needing to build backend infrastructure and interfaces. Traditionally, real-time...

We have entered in 2020 with a bang, and there are many exciting new features in VoIP software tools. Most top VoIP phone system providers such as CallHippo provide corporate communication offerings that are customized and have a wide array of sophisticated features. Here are some of the top 5...

The right communication solution can help a business organization transform the customer journey and achieve instant commercial success. However, as the unified communications industry is growing in size and complexity, it’s often difficult for business leaders to decide what they are actually...

The world witnessed the very first commercial Short Messaging Service(SMS) mobile service in 1993. Peer-to-Peer(P2P) P2P communication is a personal mode of communication where one person communicates with the other over SMS. Peer-to-Application(P2A) P2A communication is a mode of...

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