* Call Monitoring and Call labels for varied products
* Day & Night mode
* Customizable IVRs
* Call forwarding & Call recording
* Caller id authentication
* Auto attendent replacing receptionist
* Call routing (DID and DDI)
* Roaming extensions for employees with live call transfers
* Free conferencing among people
* Hunt groups for different departments
* Lower hardware cost and easy to manage
* Call Queing & instant messaging, voicemails for the same
* Call labelling with Departmental ringing
* Call Detail Reports & complete Customer Resource Management
* Day & Night mode
* Customizable IVRs
* Call forwarding & Call recording
* Caller id authentication
* Auto attendent replacing receptionist
* Call routing (DID and DDI)
* Roaming extensions for employees with live call transfers
* Free conferencing among people
* Hunt groups for different departments
* Lower hardware cost and easy to manage
* Call Queing & instant messaging, voicemails for the same
* Call labelling with Departmental ringing
* Call Detail Reports & complete Customer Resource Management