OTT Mobile VoIP Platform (For Retail VOIP) + Multi-Tenant PBX With Mobile App (For your Corporate Customers)

[appsteletalk]

Teletalk Apps’s OTT VoIP Phone System / OTT Mobile App enable VoIP providers in taking advantage of new revenue opportunities by offering them ability to deliver unified presence-based mobile voice, video conferencing, instant messaging (IM) including SMS communications experience across multiple platforms. With OTT VoIP Phone System / OTT Mobile App, VoIP service providers can offer Media Sharing, Audio-Video Calling beside Cheap International Outbound Calls, Mobile Top Up and many more useful features to drive traffic and grow user base while retaining existing users.

A) Rich Unified Communication System with OTT Mobile App for Retail VOIP business :

1. White Label OTT Mobile App similar to WhatsApp with better quality and more functionality ( Voice, Video, Chat, Group Chat, Video Conferencing, SMS etc. ). In-App DID purchase and Incoming calls on DID will reach the Mobile App.
2. Mobile Wallet / Mobile Money service ( Where user can send and receive money directly from their Bank account, As well as App to App balance transfer )
3. Utilities Bill payment service ( Electricity Bill, D2H Bill, Mobile Data pack purchase, Mobile Bill payment etc. )
4. Online Video Meeting, e-Learning ( Schedule a Meeting, Meeting Code OR link, Screen Sharing, Group Messaging, Sees the Raised hands by attendees etc. )
5. Promote any other business or services through Push Notification messages to all your Users ( Like : Real-estate business, Hotel Business, Travel Business, Healthcare or Insurance etc. )

For more detail, Please visit :
https://www.teletalkapps.com/ott-voip-phone-system-ott-mobile-app/

B) Multi-Tenant PBX System With Multi Tenant Mobile App

1. Multiple Corporate Clients’s Domain registration in a Single App.
2. Each Corporate Client will have their own Extension ( Like : 101, 102, 103, 104 etc. ), When an employee will login with their extension they can see all their companies extension number as centralised contacts.
3. You can assign a DID number to each corporate client, When someone will call to that DID number, Incoming calls will forward to an extension which is registered in any IPPhone device or Mobile App.
4. Mobile App with Voice, Video, Chat, Group chat for inter branch communication, Excess and use business extension from anywhere .
5. Make and Receive calls on your business number, no matter you are in office or outside.
6. Chat with your Colleagues on your own in-built App, No need to use third party App

For more detail, Please visit : https://www.teletalkapps.com/multi-tenant-pbx-multi-tenant-ott-mobile-app/

If you have any other questions, Please let me know.


Thanks and Regards,

Banoj Tripathy
Chief Marketing Officer
TeleTalk Technology and Solutions
www.teletalkapps.com
Skype ID : banoj100
WhatsApp : +91-9818220122

 

[jasonuchiha]

An OTT (Over-The-Top) mobile VoIP platform for retail VoIP, along with a multi-tenant PBX (Private Branch Exchange) system that includes a mobile app, can provide a comprehensive solution for businesses looking to offer Voice over IP services to their customers. Here are some key features and components of such a solution:

1. OTT Mobile VoIP Platform (For Retail VoIP):
   • SIP Trunking: The platform should support SIP trunking to connect to the PSTN (Public Switched Telephone Network) and other VoIP networks.
   • Branding and White-Labeling: Retailers should be able to brand the VoIP service with their own logos and colors to create a unique customer experience.
   • Billing and Payment Integration: The platform should support billing and payment integration for charging customers based on their usage, typically using prepaid or postpaid billing models.
   • Rate Management: Retailers should be able to set their own rates for international and local calls, providing flexibility to offer competitive pricing.
   • Customer Management: A robust customer management system that allows retailers to create and manage customer accounts, view call logs, and perform account-related tasks.
   • Quality of Service (QoS): Ensuring high call quality is critical, so the platform should support QoS measures to optimize call quality over IP networks.
   • Multi-Language Support: Support for multiple languages can expand the service's reach to a global audience.
   • Monitoring and Analytics: Tools for monitoring network performance and analyzing call traffic are essential for both retailers and service providers.
2. Multi-Tenant PBX with Mobile App:
   • Multi-Tenancy: The multi-tenant PBX should support multiple customers (tenants), allowing each customer to have their own private and isolated PBX environment.
   • Virtual Phone System: Offer virtual phone system features such as call routing, auto-attendants, call queues, and extension management for each tenant.
   • Mobile App: A mobile app for Android and iOS that allows tenants and their employees to make and receive calls using the PBX system on their mobile devices.
   • VoIP Calling: The mobile app should support VoIP calling, enabling users to make calls over the internet.
   • Unified Communication: Integration with other communication channels like instant messaging, video conferencing, and collaboration tools.
   • User and Extension Management: Admins and tenants should be able to create and manage user extensions, voicemail, and call routing rules.
   • Scalability: The system should be scalable to accommodate the growth of tenants and their users.
   • Security: Implement strong security measures to protect the PBX system and user data.
   • Analytics and Reporting: Provide reporting and analytics tools to monitor usage, call quality, and system performance.
3. Support and Training: Offer training and support for retailers to effectively use and resell the service to their customers.
4. APIs and Integration: APIs for integrating the platform with third-party systems and applications, such as CRM software.
5. Regulatory Compliance: Ensure compliance with local and international regulations regarding telecommunications and VoIP services.

Such a solution can be beneficial for VoIP service providers and businesses looking to offer VoIP services to their customers while maintaining control over branding, pricing, and customer relationships. It provides a flexible and feature-rich platform for delivering VoIP services to retail customers and enables businesses to manage their multi-tenant PBX systems efficiently.