Contact center software uses different kinds of advanced technology to support a customer, including email, SMS, voice, and chat over (VoIP). Contact center operations enable inbound queueing and routing, and outbound contacting. Using contact center software you can improve your customer service management and also build a professional image.
Contact center software features:-
Predictive dialer,
Skill-based routing,
Automatic call distribution,
Webrtc phone,
Autodialer,
Single tenant & multi-tenant,
Multi-level IVR,
Real-time analytics & reports.
For Live Demo
Call: +91-8866728362/+1-707-708-4638
Visit: https://hodusoft.com/
Drop a mail here: sales@hodusoft.com
Contact center software features:-
Predictive dialer,
Skill-based routing,
Automatic call distribution,
Webrtc phone,
Autodialer,
Single tenant & multi-tenant,
Multi-level IVR,
Real-time analytics & reports.
For Live Demo
Call: +91-8866728362/+1-707-708-4638
Visit: https://hodusoft.com/
Drop a mail here: sales@hodusoft.com