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Renaming of Queue recordings

#1
Hi team,I'm trying to rename the incoming queue recordings to show caller ID,name of the queue and the agent who received the call.Anyone who can explain to me where I can do it please help
 

admin

Administrator
#2
Hello , please ask question clearly .
What do you want to achieve and how you are trying to fix it so someone may reply .
 
#3
Hello , please ask question clearly .
What do you want to achieve and how you are trying to fix it so someone may reply .
Im using a Xivo PBX and my queue recording after mixmonitor are saved in a format like this 1626061813.622893.wav...I would like the format to be something like this "Incomingqueue(the queue the call got into)-07023777***(CallerID)-200(Agent extension who received the call)-10:30(Time the call was received). Im stack on where the naming of the recording is done in the dial plan after mixmonitor.
 

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