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WebRTC Based Solution: No need for any soft/hard phones.
Low-Cost Dialing Solution & many user-friendly features……………..
*Features: WebRTC Based Web Phone, Predictive Dialing, AMD Detection, Human Detection & many more...*
Dialer Features
Contact for Demo
Skype: ahsan_siam
Whatsapp: +880173538601
WebRTC Based Solution: No need for any soft/hard phones.
Low-Cost Dialing Solution & many user-friendly features……………..
*Features: WebRTC Based Web Phone, Predictive Dialing, AMD Detection, Human Detection & many more...*
Dialer Features
- Ø Inbound, Outbound and Blended call handling, also Inbound Email and Chat
- Ø Skills-based routing with agent ranking
- Ø Outbound agent-controlled, broadcast and predictive dialing
- Ø Integrated call recording
- Ø Three-Way calling within the agent screen
- Ø Agent Scripting with customer data
- Ø Scheduled Callbacks: Agent-Only and Anyone
- Ø External CRM Integrations
- Ø Ability to have agents work from almost any internet connected computer
- Ø Web-configurable IVRs and Voicemail boxes
- Ø Outbound CallerID Groups: per-State, per-Areacode, Round-robin and Auto-rotate
- Ø Custom Data Field Forms with Switchable Forms
- Ø Zoiper, Webphone and our WebRTC phone are both included
- Ø Virtually limitless campaigns, lists, IVRs, inbound queues, DIDs, phone accounts, voicemail boxes, and user accounts
- Ø Inbound Post-Call Customer Surveys
- Ø Inbound Queue Preserve-Place-in-Line
- Ø Inbound Queue Closing Time Features
- Ø Integrated web-based agent phone included requires no agent setup
- Ø Immediate or scheduled website callbacks
- Ø Real-time reports with “click-to-listen” to monitor agent phone calls
- Ø Inbound and Advanced Forecasting Reports
- Ø Internal chat and broadcast messaging to agents
- Ø Full USA, Canada, and UK regulatory-compliance
- Ø DNC.COM Lead Filtering and Inbound Call Filtering
- Ø 99.9% up-time guarantee*
- Ø Dedicated dialing server hardware
- Ø Single server guaranteed to handle at least 25 agents at 3:1 line ratio
- Ø Additional servers can be added to increase agent and call capacity
- Ø Month-to-month terms, no long-term contracts
- Ø No hidden fees
Contact for Demo
Skype: ahsan_siam
Whatsapp: +880173538601